Employee engagement is the degree to which an employee is invested in and enthusiastic about their work and thus furthers the interests of the organization and team. Strong leaders are invested in understanding and influencing those factors that cultivate engagement. This means establishing and nurturing an ongoing dialogue with employees about their job role, work environment, level of satisfaction, and professional aspirations. Here are 12 open-ended conversation starters you can use to explore employee engagement:
- What elements of your job energize you? Why?
- At work do you have the opportunity to do what you do best every day? Why or why not?
- What aspect of your work do you think is most worthy of recognition or praise?
- Do you feel valued as a person at work? Why or why not?
- What would you like to learn more about?
- What are your professional aspirations?
- How can I aid you on your career path?
- How do you think your work impacts the organization as a whole?
- How would you describe the quality of the work produced by our team?
- What types of training or development opportunities would interest you in the weeks and months to come?
- What do you need from me that you are not getting?
- What would make your job easier? More fulfilling?
An employee’s relationship with their on-site workplace manager is the single most influential factor in employee engagement. Taking a genuine interest in your employees’ answers to these questions, and taking subsequent action as appropriate, will go a long way to creating an atmosphere and culture that engages employees and retains talent.