Use this one word for happier, more compliant patients…

one_word_centeredThere are an endless supply of books out there in the world on moving others to action. I recently read Daniel Pink’s To Sell Is Human, which I highly recommend. Another great one in this category, a classic really, is Influence: The Psychology of Persuasion, by Robert B. Cialdini. Continue reading

Are You Sharpening the Saw?

CoveyIn Stephen Covey’s transcendent book The 7 Habits of Highly Effective People he says this about “sharpening the saw:”

Sharpening the saw means preserving and enhancing the greatest asset you have–you. It means having a balanced program for self-renewal in the four areas of your life: physical, social/emotional, mental, and spiritual. Here are some examples of activities: Continue reading

Infographic: A Guide to Strengths-Based Management

Strengths-Based Management is a key skill for managers and an important strategy for impacting employee engagement. Yet managers rarely get training in how to take a strengths-based approach day-to-day. This infographic can be printed and hung in the office of any manager looking to improve their supervisory approach. Continue reading