Employee Engagement: Defined and Debunked

employee_engagementHaving spent many years designing and delivering leadership training for managers specifically tied to influencing employee engagement, I’ve encountered all manner of engagement “experts.” In fact, I’m finding it’s rare to meet a speaker, author, blogger, coach, or consultant who doesn’t claim to have expertise in this area. It also doesn’t help that there is widespread dispute as to what employee engagement is and how to leverage it to improve performance. Much of this is driven by competing interests. Google “employee engagement” and you’ll find hundreds of organizations each with their own definition, their own assessment tool, and their own team of experts with a solutions package that **“gets results!”**

(And yes, I did just use “Google” as a verb. It’s sort of been a thing since about 2011.)

So here, dear reader, for the purposes of clarification and education, is a quick primer on what employee engagement is, what it isn’t, and why you should care about it. Be warned though: along the way you’ll have to endure some terribly boring terms like key performance indicators, metrics, and quantifiable. I promise to use them sparingly.  Continue reading


Lead Like Mom

My sister, my mom, and me.

My sister, my mom, and me.

I have the good fortune of spending this weekend in the company of three terrific moms: my wife, my mother-in-law, and of course, my mom. It got me thinking about all that we learn from them along the way about leadership. After all, our moms are the first – and best – leaders we follow. So in honor of Mother’s Day, here are 5 ways we can all lead like mom, featuring popular mom-isms we all heard growing up. Continue reading