Resilience: A 2 Year Old Knows How

Miles

Miles had a rough morning.

This morning was like any other: my wife and I each getting ready for work while feeding and dressing the kids and gathering all the lunches and supplies necessary to get us all out the door on time and prepared for the day.  Then…a monkey-wrench:

My 2 year old son ralphed all over the living room floor.

If you have kids then you know we simultaneously experienced profound sympathy for our poor little guy, the “oh-crap-we-don’t-have-time-for-this” shifting of priorities, and of course the minor gross out that accompanies a milk-and-cereal upchuck.   Continue reading

Exit Interviews Are Stupid. Stop Doing Them.

exit-interview-293jt020112It’s a bit absurd if you think about it.

The employee who has chosen to leave is consulted as to the direction and performance of the team and organization.

Doesn’t really make a lot of sense, does it?

We assume that, freed from the need for self-preservation, these departing employees will shine a light on what’s really going on in the unit or practice. That these interviews, when compiled, will identify patterns or prevalent issues in need of reform.

Here’s an idea. How about asking your current employees? Continue reading