4 Reasons Your Healthcare Team Doesn’t Get Along

team conflictToo often healthcare managers spend their time dealing with conflict in the workplace. Many leaders I work with all tell the same story: their teams are impacted, to one degree or another, by infighting, negative attitudes, cliques, back-biting, gossip, and angst. The highly charged environment that is healthcare means these dynamics come with the territory, but often there are clearer root causes on teams where these issues are pervasive. Here are 4 reasons your healthcare team isn’t getting along: Continue reading

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6 Times When You Should Call Instead of Email

avoid emailI’m guilty of it. It’s so easy to do.  I’m sure I’ve done it hundreds of times without even realizing it.

I’ve sent emails to people sitting just a few feet away from me.

I’m sure you know what I mean.  You’re sitting at your computer, cranking out a steady stream of answers and follow-ups, feverishly plowing through that endless to-do list…

And then it happens. Continue reading