Organizations in almost every industry are constantly looking at ways to increase employee engagement and impact retention. One strategy they may need to pay more attention to is one that sounds a little…soft.
Help people make friends.
According to Gallup, employees who indicate they have a best friend at work are more engaged, more productive, have lower turnover, and deliver higher levels of customer service. While only 30% of the workforce say they have a best friend at work, this group is 7 times as likely to be engaged. Seven! Continue reading