Exit Interviews Are Stupid. Stop Doing Them.

exit-interview-293jt020112It’s a bit absurd if you think about it.

The employee who has chosen to leave is consulted as to the direction and performance of the team and organization.

Doesn’t really make a lot of sense, does it?

We assume that, freed from the need for self-preservation, these departing employees will shine a light on what’s really going on in the unit or practice. That these interviews, when compiled, will identify patterns or prevalent issues in need of reform.

Here’s an idea. How about asking your current employees? Continue reading

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Resolve to Be a Better Leader This Year

new-years-resolutions-comicI’m a big fan of new year’s resolutions. While most of us can relate to the experience of setting them and ultimately forgetting them, every so often they can propel us to greater success. The most effective resolutions aren’t actually end goals but action plans.  I can resolve to lose 20 pounds this year but without a specific set of behaviors to follow, my resolution might remain in the “wish” category. However, resolving to work out 4 days a week all year long is a clear action plan.  With that in mind, here are 5 actions you can take to be a better leader in 2014: Continue reading